Privacy Policy - User
GarageWale User - Privacy Policy
Last Updated: 7th Oct, 05:48pm
GarageWale ("we", "our" or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile application and related services (the "Platform").
1. Information We Collect
- Account Data: Name, phone number, email address, and vehicle details.
- Usage Data: Booking history, selected garages, feedback, and ratings.
- Device Data: Device type, OS version, and app interaction analytics.
2. How We Use Your Information
- To connect you with garages and manage your bookings.
- To display ratings and reviews to improve user experience.
- To send important updates or notifications regarding your bookings.
- To enhance our platform through analytics and performance monitoring.
- To comply with legal obligations and prevent fraud or misuse.
3. Data Sharing
We may share limited data with garages to fulfill bookings and with third-party service providers (hosting, analytics, or communication tools) necessary for operating the Platform. We do not sell your personal information to any third party.
4. Safety Limitation
GarageWale does not assume responsibility for your personal safety when interacting with garages or mechanics. Female users should exercise personal judgment, especially during late hours or in isolated areas.
5. Data Retention
We retain your information as long as your account is active or as required by law. You may request account deletion by contacting our support team.
6. Security
We employ reasonable measures to protect your information; however, no digital platform can guarantee complete security. Users should also take care while sharing personal details.
7. Your Rights
You may request access, correction, or deletion of your personal data, or withdraw consent for certain uses, by emailing hello@garagewale.co.in.
8. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted here with a revised “Last Updated” date. Continued use of the Platform after such changes constitutes acceptance.